Question 1

What languages are supported?

Accepted Answer

Interpret supports 29 languages. Standard-complexity languages (English, Spanish, French, Portuguese, Italian, German, Indonesian) are $0.95/min. All other supported languages are $1.95/min. See the full list on the pricing page.

Question 2

What is an interpreted minute?

Accepted Answer

An interpreted minute is one minute of time when both parties are connected to an active interpreted call. You are only charged for the time the bridge is active.

Question 3

How is billing calculated?

Accepted Answer

Usage is billed per interpreted minute. Your wallet is deducted at the end of each call. You can see the exact cost of every call in your call history.

Question 4

Do I need a subscription?

Accepted Answer

No. There is no subscription or membership required. You simply fund your wallet and pay as you go.

Question 5

What is the minimum deposit?

Accepted Answer

You can fund your wallet with as little as $5. On standard languages, that gives you over 5 minutes of interpreted calling.

Question 6

What is the difference between cellular mode and internet mode?

Accepted Answer

Cellular mode dials regular phone numbers — no app required on the receiving end. Internet mode is an app-to-app call that uses your internet connection — both parties need the Interpret iOS app installed.

Question 7

Can I use the service from a regular phone?

Accepted Answer

Yes. In initiated call or room code mode, the other party receives a regular phone call. No app or account is required on their end.

Question 8

Is my call recorded?

Accepted Answer

Interpret processes your call audio in real time for translation purposes. Please refer to our Privacy Policy for details on how call data is handled.

Question 9

What countries can I call?

Accepted Answer

Interpret uses Twilio for telephony, which supports calls to most countries worldwide. No international fees are charged by Interpret — standard per-minute rates apply regardless of call destination.

Question 10

How do I get a refund?

Accepted Answer

Refund requests can be submitted through the billing section of your account. Unused wallet balance is refundable.

Question 11

Is there a mobile app?

Accepted Answer

Yes. The Interpret iOS app is available for iPhone (iOS 17+). It supports all session types, internet contacts, and full billing management.

Frequently Asked Questions